Shipping policy
Shipping Policy
At Nordicmoon, we’re committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are usually processed within 1–3 business days after your order is placed.
During busy periods, sales, holidays, or high-volume launches, processing times may be slightly longer.
Shipping Times
Estimated delivery times may vary depending on your location and the shipping carrier.
Typical delivery timeframes are:
United States: 7–15 business days
Australia: 7–15 business days
United Kingdom: 7–15 business days
Canada: 7–20 business days
Rest of World: 10–25 business days
Please note that these are estimated delivery times and delays may occur due to customs, carrier delays, weather, peak periods, or other factors outside of our control.
Shipping Rates
Shipping rates are calculated and shown at checkout before you complete your order.
From time to time, we may also offer free shipping promotions or free shipping above a certain order value.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking details.
Please allow a few days for tracking information to update after your order has been dispatched.
Customs, Duties & Taxes
For international orders, customs fees, duties, taxes, or import charges may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated at checkout.
Incorrect Shipping Details
Please make sure your shipping address is correct before placing your order.
Boho Peak is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping details, please contact us as soon as possible.
Lost or Delayed Packages
If your package is delayed, please check your tracking details first, as carriers may experience delays from time to time.
If your order appears to be lost or has not arrived within the expected timeframe, please contact our support team and we’ll do our best to help.
Contact Us
If you have any questions about shipping or your order, please contact us at: